Profile
Six years keeping cross-team programs on track at professional services and logistics companies in the Netherlands. I handle the unglamorous work — intake, status updates, vendor paperwork, getting eight department leads into one room. When priorities shift mid-week, I write down what we decided so nobody has to ask twice.
Employment history
Program Coordinator, Northgate Services
Amsterdam
2022 — Now
Coordinate cross-functional initiatives for a 180-person professional services firm (client onboarding, internal tooling, quarterly planning).
- Reduced project slip rate 34% by introducing a shared intake template and weekly status cadence across 8 department leads
- Managed a €240k annual vendor portfolio; renegotiated 3 contracts for 12% savings without service cuts
- Built a self-serve reporting pack in Sheets that cut leadership prep time from 6 hours to 90 minutes per month
- Facilitated workshops with 25+ stakeholders to align on a company-wide documentation standard adopted in Q3
Operations Associate, Bridgepoint Logistics
Rotterdam
2020 — 2022
Supported regional operations for a mid-size logistics provider (scheduling, vendor coordination, internal comms).
- Owned the weekly operations digest sent to 40 managers; open rates rose from 41% to 68% after a format redesign
- Streamlined invoice reconciliation with a shared tracker, cutting processing errors 22% quarter over quarter
- Trained 6 new hires on SOPs and escalation paths during a busy seasonal ramp
Administrative Coordinator, Helix Consulting Group
The Hague
2018 — 2020
Front-office and project support for a 30-person consultancy.
- Maintained client-facing project folders and meeting notes used by 4 partner-led teams
- Coordinated travel and events for leadership (12 offsites/year) with zero missed briefings in final year
Education
BSc Business Administration
Erasmus University Rotterdam
2014 — 2018
Minor in organisational psychology.