Jordan Lee
Senior Product Manager — B2B SaaS & marketplaces
London, UK · +44 7700 900123 · jordan.lee@example.com
Links
Skills
Product discovery
Roadmapping
PRDs & specs
SQL
A/B testing
Jira
Figma
Stakeholder management
OKRs
User interviews
Go-to-market alignment
Pricing & packaging
Marketplace dynamics
Analytics (Mixpanel
Amplitude)
Languages
English — C2
Profile
Seven years as a PM in B2B SaaS and marketplaces — onboarding, billing, seller dashboards. I run discovery, write the spec, and stay through launch week. London-based; used to remote-first teams and quarterly roadmap fights that end in shipped features.
Employment history
Senior Product Manager, Harborstack
London
2022 — Now
Own self-serve onboarding, billing, and expansion journeys for a 12k-customer analytics platform.
- Lifted trial-to-paid conversion 19% through funnel experiments and clearer upgrade moments in-product
- Launched usage-based pricing with finance and legal — zero billing incidents in first two quarters post-cutover
- Ran quarterly discovery (30+ customer interviews); two roadmap bets from Q2 research shipped and lifted NPS 8 points
- Partnered with sales on enterprise packaging; contributed to 3 deals >£100k ARR closed in H2
Product Manager, Cartwheel
Remote
2019 — 2022
Led the seller dashboard for a two-sided marketplace (orders, payouts, performance insights).
- Reduced seller support tickets 28% with clearer order-status UX and proactive issue banners
- Shipped seller analytics used by 4k active merchants; feature adoption hit 62% within 60 days
- Defined OKRs with design and eng each quarter; team hit delivery targets 5 of 6 cycles
Associate Product Manager, Lumen Apps
London
2017 — 2019
Supported mobile app releases and growth experiments for a consumer subscription product.
- Ran 15+ A/B tests on paywall copy and trial length; best variant improved conversion 11%
- Wrote specs and acceptance criteria for 20+ features shipped across iOS and Android
Education
MSc Management
LSE
2017 — 2018
Focus on technology strategy.
BA Economics
University of Manchester
2013 — 2017